Guide
How Long Delivery Takes, and How You Can Pay
Cash on Delivery, bank transfer, EasyPaisa or JazzCash, with no card processor at all. Here is what each one means, why customised orders are paid in advance, and what the stages between order and doorstep actually are.

Four payment methods work here: Cash on Delivery, bank transfer, EasyPaisa and JazzCash. There is no card processor, so a debit or credit card will not go through. Orders are confirmed on WhatsApp within 24 hours, and 5 to 7 working days is the store’s estimate for delivery in Pakistan. If you are having a name and number printed on the back, printing takes 2 to 3 days before the parcel goes to the courier.
That is the whole answer. The rest is detail, including the one combination that catches people out.
The four ways you can pay
| Method | When you pay | Works for |
|---|---|---|
| Cash on Delivery | When the parcel reaches you | Standard, non-customised orders only. |
| Bank transfer | Before the order is dispatched | Every order type, customised included. |
| EasyPaisa | Before the order is dispatched | Every order type, customised included. |
| JazzCash | Before the order is dispatched | Every order type, customised included. |
Cash on Delivery works the way you expect: nothing leaves your account until the shirt is in your hand. If you would rather pay ahead on EasyPaisa or JazzCash, or send a bank transfer, ask for the account details on WhatsApp at 0312-5488788 or through the contact page and we will send them across.
What we do not have is a card gateway. No Visa, no Mastercard, no international card of any kind. It is better to read that here than to reach the payment step and start hunting for the card field.
Custom orders are the exception, and this is where the confusion starts
Customised orders are paid in full in advance, and confirmed once that payment reaches us. That single line reconciles the two halves of this page: if you ask us for a name and number on the back of a shirt, which is arranged by message rather than on the product page, that order becomes a customised one, and Cash on Delivery is for standard orders. It is not a different rule for different customers. It is the printing that changes it, because once your surname is on the back, the shirt cannot go to anyone else.
The same logic runs through the returns policy. Eligible items can be returned within 30 days, but a customised shirt is not returnable unless it arrives faulty. So the size decision matters more on a customised order than on a plain one. Spend two minutes with the size guide before you commit, and if you are between two sizes, ask before paying rather than after.
Working backwards from the date you need it
Nobody buys a shirt in the abstract. There is a match, or a birthday, or a trip. So here is what actually happens between the order and your door, stage by stage.
| Stage | How long | Applies to |
|---|---|---|
| Order confirmation on WhatsApp | Within 24 hours | Every order |
| Printing | 2 to 3 days | Orders with a name and number |
| Courier | 2 to 4 days | Every order |
| The store’s estimate for Pakistan | 5 to 7 working days | Every order |
That table is a sequence, not a sum. The 5 to 7 working days already covers the 2 to 4 days the parcel spends with the courier, so do not count that leg twice, and this page will not put an arrival date on an order it has not seen. What we will do is confirm the timing with you on WhatsApp. Remember too that the transit leg is counted in working days rather than calendar days, so a weekend sitting inside it stretches the wait on the calendar even when nothing has gone wrong. If the date is really tight, message before you order and we will tell you honestly whether it can be done.
Free delivery above Rs 4,000
Orders above Rs 4,000 ship free. Below that, delivery is charged, so it is worth checking your cart total before you pay. A second shirt for a brother or a friend is often what pushes an order over that line, and if you are still choosing, the World Cup 2026 range holds the national team shirts.
Ordering from outside Pakistan
There is no online checkout for international orders. The cart and the payment methods above are built for delivery inside Pakistan. If you are abroad and want something from the shop, contact the store directly on WhatsApp or at support@livamall.com and we will work it out with you case by case. Do not place an order and hope it goes through.
If your order is already placed
Once the order is confirmed, use the order tracking page to check where it is. If something looks wrong, or the shirt arrived and it is not right, the returns page sets out the 30 day window and what counts as eligible. WhatsApp on 0312-5488788 or +92 339 5188788 is answered during store hours, as is support@livamall.com.
If anything on this page still leaves you unsure about your particular order, ask before you pay. That is faster than fixing it afterwards.

