🔒 Privacy Policy

At Liva Mall, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from livamall.com.

By using our website, you agree to the terms of this Privacy Policy.

📌 Information We Collect

When you visit or place an order on Liva Mall, we may collect the following information:

Personal Information

Full name
Phone number
Email address
Shipping and billing address

Order Information

Products purchased
Order history
Payment method (COD or prepaid – no card details stored)

Technical Information

IP address
Browser type
Device information
Pages visited on our website

🛒 How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and confirmations
Provide customer support
Improve website performance and user experience
Prevent fraud and misuse
Send promotional messages (only if you opt in)

💳 Payment Information

Liva Mall does not store credit/debit card details
Online payments are processed securely through trusted third-party payment gateways
Cash on Delivery (COD) orders do not require online payment details

🚚 Sharing of Information

We may share your information only with:

Courier and delivery partners (for order delivery)
Payment service providers (for transaction processing)
Legal authorities if required by law

We do not sell, rent, or trade your personal information to third parties.

🔐 Data Protection & Security

We take reasonable security measures to protect your personal data
Access to customer information is restricted to authorized personnel only
While we strive to protect your data, no online system is 100% secure

🍪 Cookies Policy

Liva Mall uses cookies to:

Enhance website functionality
Remember user preferences
Analyze traffic and usage patterns

You may disable cookies through your browser settings, but some website features may not function properly.

📧 Marketing Communication

Promotional emails or messages are sent only with your consent
You may opt out of marketing communications at any time

👶 Children’s Privacy

Liva Mall does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be removed promptly.

🔄 Changes to This Policy

Liva Mall reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.

📞 Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via:

⚠️ Important Notice

By using livamall.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.