📜 Terms & Conditions

Welcome to Liva Mall. By accessing or using livamall.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

🛒 Use of Website

By using this website, you confirm that you are 18 years or older
You agree to use the website for lawful purposes only
Any misuse, fraudulent activity, or violation of these terms may result in account suspension or order cancellation

📦 Products & Availability

All products displayed on Liva Mall are subject to availability
We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice
Product images are for illustration purposes; actual product color or design may slightly vary

💰 Pricing & Payments

All prices are listed in Pakistani Rupees (PKR)
Prices may change without prior notice
Liva Mall reserves the right to correct any pricing errors
Payment methods include:
- Cash on Delivery (COD)
- Online prepaid payments (where available)

🚚 Shipping & Delivery

Shipping charges are calculated based on total order weight and destination
Estimated delivery timelines are provided for reference and may vary
Liva Mall is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances

Please review our Shipping Policy for detailed information.

💰 Cash on Delivery (COD)

COD availability depends on location and courier coverage
Orders may be verified before dispatch
Liva Mall reserves the right to refuse COD service for certain customers, locations, or bulk orders

Please review our COD Policy for details.

🔁 Returns, Exchanges & Refunds

Returns and exchanges are subject to eligibility and conditions
Refunds are processed after product inspection and approval
Shipping charges are non-refundable unless the item is defective or incorrect

Please review our Return & Exchange Policy for full details.

🚫 Order Cancellation

Orders can be cancelled before dispatch
Dispatched orders cannot be cancelled
Bulk or customized orders may not be eligible for cancellation

Refer to our Order Cancellation Policy for more information.

🏋️ Bulk & Heavy Orders

Bulk, heavy, or oversized orders may require special shipping arrangements
Additional shipping charges or advance payment may apply
Liva Mall reserves the right to contact customers for confirmation before processing such orders

🔐 User Account & Information

Customers are responsible for providing accurate and complete information
Liva Mall is not liable for delivery issues caused by incorrect details
Account misuse or false information may lead to order cancellation or account restriction

⚠️ Limitation of Liability

Liva Mall is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products
Our liability is limited to the value of the purchased product only

🔒 Intellectual Property

All content on livamall.com (logos, images, text, graphics) is the property of Liva Mall
Unauthorized use, reproduction, or distribution is strictly prohibited

📄 Changes to Terms & Conditions

Liva Mall reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

📞 Contact Us

For any questions regarding these Terms & Conditions, please contact us via:

⚠️ Acceptance of Terms

By using livamall.com or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.