🔐 Secure Payments

At Liva Mall, your payment security is our top priority. We use trusted and secure payment systems to ensure that every transaction on livamall.com is safe, reliable, and protected.

💳 Safe & Trusted Payment Methods

We offer multiple secure payment options for your convenience:

Cash on Delivery (COD)
Online Prepaid Payments (via trusted third-party payment gateways)

All online transactions are processed through secure and encrypted systems.

🔒 Payment Security

Liva Mall does not store your credit or debit card details
All online payments are handled by PCI-DSS compliant payment service providers
Secure Socket Layer (SSL encryption) is used to protect your data during transmission

🛡️ Protection Against Fraud

Orders may be verified to prevent unauthorized or fraudulent activity
Suspicious or unverified transactions may be cancelled for customer safety
COD orders may require confirmation before dispatch

💰 Cash on Delivery (COD) Safety

Pay only when your order is delivered
No online payment details required
Applicable courier and COD charges are shown at checkout

🔁 Refund Security

Refunds for approved returns are processed securely
COD refunds are issued via bank transfer or store credit
Online payment refunds are handled through the original payment method (where applicable)

📦 Third-Party Payment Services

We work only with trusted payment gateway providers to ensure:

Secure transactions
Data confidentiality
Compliance with industry security standards

Liva Mall is not responsible for technical issues originating from third-party payment services, but we assist customers wherever possible.

⚠️ Important Notice

Never share your OTP, card details, or login information with anyone. Liva Mall will never ask for sensitive payment information via phone, WhatsApp, or email.

📞 Need Help?

If you have any questions or concerns regarding payments or transaction security, please contact our support team via:

We’re always here to help.